WhatsApp Business was launched in January 2018 and today more than five million companies and businesses use it to grow their business, communicate with their customers, and serve their communities around the world.
Nowadays this new service have contributed to the growth of millions of companies and businesses. For example Nails Bryss, a manicure salon in the city of Veracruz (Mexico), uses WhatsApp Business to schedule 95% of its appointments.
To celebrate the first year of WhatsApp Business, the team have announced that some of our most popular features can now be used from WhatsApp Web and WhatsApp Desktop.
- Quick Answers: An easy way to save frequently asked messages that answer common questions. To select and send a quick response, simply press the “/” bar on your keyboard.
- Tags: Use the tags to organize your contacts and easily locate them.
- Chat filtering: Easily manage your chats with filters to search for unread messages, groups or mailing lists.
Access these features from a computer helps businesses save time and respond to their customers quickly.